Management of Member Interaction in Nonprofit Organization

Accession number;05A0661056
Title;Management of Member Interaction in Nonprofit Organization
Author; SASAKI YOSHIHIRO (Osaka Univ., Fac. of Econ.) MATSUMURA NAOHIRO (Osaka Univ.)
Journal Title;Proceedings of the Annual Conference on JSAI (CD-ROM)
Journal Code:X0580B
ISSN:
VOL.19th;NO.;PAGE.1C1-04(2005)
Figure&Table&Reference;TBL.5, REF.5
Pub. Country;Japan
Language;Japanese
Abstract;Qualification that a leader should satisfy in managing nonprofit organization (NPO) is revealed by integrating the analysis of questionnaire survey and mailing list archives. Questionnaire survey is applied to 104 members in dot-jp, the specific nonprofit organization in Japan. Mailing list archives are analyzed by applying the IDM (Influence Diffusion Model) that measures the influential and influenced values for each member. According to the results of this paper, a leader should catch members' messages as well as throw messages to construct trust relationships. Otherwise, the leader become self-righteous, and makes members complaint about the organization. (author abst.)