Proposal of Inter-groupware to Support Organizational Communications
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Accession number;07A0065908
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| Title;Proposal of Inter-groupware to Support Organizational Communications |
| Author;
HIRAI CHIAKI
(Systems Dev. Lab., Hitachi Ltd., JPN)
FUJINAMI TSUTOMU
(Japan Advanced Inst. Sci. and Technol., Hokuriku)
MORIMOTO YUKIKO
(Systems Dev. Lab., Hitachi Ltd., JPN)
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Journal Title;IPSJ Transactions on Database
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Journal Code:Z0778A
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ISSN:0387-5806
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VOL.48;NO.1;PAGE.16-29(2007)
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| Figure&Table&Reference;FIG.7, TBL.4, REF.19 |
| Pub. Country;Japan |
| Language;Japanese |
| Abstract;We propose a new concept, inter-groupware, as an information control mechanism between multiple groups. Communication management is a key issue in improving the performance of knowledge intensive organizations. Numerous studies have been conducted on this topic, and the mechanism of communication is becoming better understood. Social scientists argue that effective communication is not just arbitrary information exchanging. Instead, good communication exhibits some distinctive patterns. We aim to bring social scientific insights into IT-based groupware. We describe inter-groupware that supports some members of an organization who have specific roles in terms of communication, called "boundary spanners." These people are considered as playing key roles in achieving efficient communication between groups. Based on previous work in the communication management field, we discuss fundamental requirements for the inter-groupware. We also report how we developed a prototype system and applied it to a model system, as well as its effect through user questionnaires. (author abst.) |
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